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Shipping
Delivery options
A contribution to delivery costs of £4.95 is required. This does not apply if the value of your order exceeds £40.
Your order will take between 4 and 6 working days to arrive.
Restrictions
Currently Clarins.co.uk only delivers within Mainland UK.
Orders are processed and delivered on business days (Monday-Friday excluding bank holidays).
Canceling or updating an order
We process orders as quickly as possible and so if you wish to change or cancel an order, you must email Clarins Online Customer Service Department immediately.
Return policy
You must return the item(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the item(s) while they are in your possession. You should return the item(s) together with the original dispatch note and the returns authorisation code, to arrive at our warehouse within 14 working days from the date you originally receive the order.
